We want you to be VERY happy with our service and product. If you're not fully satisfied, please return the product in its original condition and packaging within 30 days of your order date. You can exchange it for a different size/style or we can simply give you back a full refund of the purchase price (excluding shipping & handling).

To return merchandise for any reason:

Please e-mail us.

We will email you the return instructions.
Please be sure to return the unused item in its original packaging.

We recommend that you use UPS or Insured Parcel Post for shipment. Smudge Guard LLC is not responsible for return postage or lost or undelivered items.

Please allow up to 4 weeks to receive your refund or exchange.

Smudge Guard LLC is committed to respecting and protecting your personal privacy. Your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site.

On our web site, we request information from you when you place an order. We may ask for your name, e-mail address, phone number, address, and/or other personal information that is needed to complete your order or process your request.

Smudge Guard LLC will keep the information confidential and will not use it for any other purpose other than to carry out the services.

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Third party Internet sites linked through www.SmudgeGuard.com have separate privacy and data collection practices, independent of us. Smudge Guard LLC has no responsibility or liability for these independent policies or actions. Please be careful and responsible whenever you're online.

Other Policies

Orders are subject to verification and acceptance before shipping.

A $25.00 fee will be assessed on all returned checks.

Disclaimer

SmudgeGuard® and SmudgeGuard2 is a hand guard which prevents the user from getting ink or graphite smudges on his or her writing hand while writing or drawing. It is also a hand guard that prevents friction between the hand and the surface of paper and tablets. It is also a hand guard which prevents the tablet user from getting hand smudges on the tablet while writing or drawing. Please note that the SmudgeGuard® and SmudgeGuard2 does not keep "art paper" surfaces clean and free of "graphite or ink" smudges. On the back of our packaging, where it states, "Keeps any art surface clean and free of smudges!" - please kindly note that the "surface" mentioned refers to "tablet" surfaces only. Please continue to use caution when drawing on art paper to help minimize graphite/ink smudges. SmudgeGuard® should not feel tight nor binding, only snug and comfortable. We make no claims to aid in the prevention of any ailment. If you experience any discomfort while wearing SmudgeGuard®, please remove it immediately and consult your physician. We make no warranties of any kind, expressed or implied regarding the use of SmudgeGuard®.

Prices, fabric material and availability are subject to change without notice.

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